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Orders and Promos

How do I cancel my order?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can

I forgot to apply my promo code! What should I do?

First, please contact us with your order number at the following email address: [email protected]. The GROOM team will be happy to review the situation as soon as possible and apply your discount retroactively to eligible items. Please note

How do promo codes work?

Promotional codes are applicable to online purchases only. Can I apply a promotional code to more than one order?. Some codes are generated for single use only, while others can be applied multiple times. Do promotional codes have an expiration date?