Shipping and Delivery
Delivery time
The delivery time primarily depends on your postal code. We handle and dispatch your order within 48 business hours of receipt, with the exception of certain periods. In the province of Quebec, delivery takes 1 day within the greater Montreal area an
Carbon neutral deliveries
Indeed, we have added a carbon emissions calculator to our website to measure the emissions generated by our online store. For each package, we consider both the weight and the distance traveled to determine the carbon emissions associated with its p
Return Policy
RETURN POLICY. Returns or refunds are accepted with proof of purchase within 30 days of receiving the product, provided the item is still sealed and in a resalable condition. If the product is not in resalable condition, a store credit may be issued
Do you offer free shipping?
We offer fast and free shipping for orders over 85$ CAD within Canada. Note that orders shipped outside the Canada are subject to taxes and duties that are paid for by the customer.
My order is marked as "delivered," but I can’t find it. What should I do?
From experience, it’s common for a package that isn’t visible immediately after the delivery notice to appear in the following days (for example, it might have been delivered to a neighbor who brings it over when they get a chance). In many instances